This ProcessMining extension for Tableau helps see how the process actually goes, instead of assuming it. ProcessMining helps you to audit, analyze and improve your processes by answering both compliance-related and performance-related questions. Get instant insight in all sub processes, outliers, deviations, process bottlenecks and more. Use the interactivity of Tableau to enable users to filter and zoom in on specific cases, periods, process steps (nodes) or connections (Links) of your process to analyze, optimize or adjust your processes.
Gain insight in your business processes as they actually are, quick, user-friendly and factbased!
ProcessMining in your familiar Tableau environment
ProcessMining can be used for many business processes in your organization. Common processes for which ProcessMining can be used are purchase-to-pay and order-to-cash. When having fact-based, objective insights in these processes, it is easy to detect the bottlenecks in these processes and improve the process. This reduces through-put time and costs and therefore optimizes your procurement.
ProcessMining can also be used to gain insights and improve your customer service processes, HR processes, logistics processes, mortgage processes, ICT requests, and many more!
By detecting bottlenecks in your processes and optimize your process, you can improve your customer experience and deliver the most valuable customer journey to your customers. The big advantage? You don’t have to leave your Tableau environment!
ProcessMining in your organization
Your process map will show you objectively and automatically what the exact followed process steps were and wherein the process the biggest delays occur. This insight makes it easy to improve the process and reduce waste and costs. As you have continuous insights in your business processes you can continuously improve the processes. A root-cause analysis on your process can be easily performed. You can also compare your process map with your KPIs and see why they are, or aren’t met.
Learn more about the ProcessMining extension here.
Learn how to quickly set it up with our Product Guide.
The free version of this extension is limited to 1 ProcessMining extension to your dashboard. To experience the fully functional extension, request your free trial here: https://appsfortableau.infotopics.com/request-free-trial/
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